This is also covered in the User Guide under "Configure Dell Command | Update" then user "BIOS" ( )įor additional reference on downloading and installing drivers, refer to the following Dell Knowledge Base Article: Drivers and Downloads FAQs.if Dell Command | Update is "freezing" on BIOS updates, please see this article: Dell Command Update hangs at a BIOS update when a BIOS password is set.if Dell Command | Update is showing "Unable to retrieve computer inventory Information" error, please see this article: Alienware Update/ Dell Update/dell Command Update (AU/DU/DCU) is Unable to Check for Updates.If Dell Command | Update is not installing drivers after a fresh install, please see this article: Dell Command | Update Cannot Install a Baseline of Applications.If you installed Windows 7 or Windows 8 yourself, you’ll want to find the license key you purchased.If you are experiencing issues downloading or installing drivers to your computer using Dell Command | Update, please check some articles on common issues: This key may be printed on a sticker on your PC’s case or on your laptop. We also encourage you to find your Windows 7 (or Windows 8) key, just in case you need it. The upgrade process shouldn’t erase your files unless you choose to erase them, but it’s always a good idea to have a current backup-especially when you’re performing a major operating system upgrade. RELATED: You Can Still Get Windows 10 for Free With a Windows 7, 8, or 8.1 Key Back Up Before Upgradingīefore you get started, we recommend you back up your files. We wouldn’t worry about it for home PCs, but organizations should likely contact their Microsoft licensing partner for more details. If you have Windows 7 PCs in your business, Microsoft may not consider you compliant with the terms of its licensing agreement after using this method to upgrade your business PCs.
Update: Note that we can’t speak to the business licensing side of things here.
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